Delivery and Collection Policies

Primero Fitness
39 Jalan Pemimpin #03-04, Singapore 577182

SELF COLLECTION:

Please note that our warehouse is not available for self-collection unless you have ordered online first. Once you have placed the order online, we will notify you when your order is ready (typically within a few hours), and you can then head on down to the location. Do note that we will also not be obliged to transport the items to your vehicle for you.

Timing: Mon-Fri: 10.00 – 5.00pm (avoid 1-2pm), Sat: 09.00 – 12.00pm

DELIVERY

Delivery: Average 3-5 Working Days
Free shipping: Average 3-5 Working Days (For orders above $50)

Our team will delivery your items to you within a few days. We will contact you prior to heading down to make sure that there is someone to receive the items. Small items will be sent via our courier, while big items will be done with our vehicles. Do note that we accept cash on delivery too.

Important Note

1, Free delivery applies for Orders above $50, otherwise delivery fees will be charged accordingly.

2. Delivery is not available on Sunday and public holidays. 

CHARGES FOR SENTOSA & RESTRICTED AREAS

Kindly note that there will be additional delivery charges for the following restricted areas. For Area 1, an additional $12 will be charged. For Areas 2 to 7, an additional charge of S$22 is required. These surcharges are imposed due to the length of time required to gain security clearance into these areas.

1. Sentosa Island
2. Airport Cargo Complex
3. Airline Road
4. All Army camps
5. Jurong Island
6. All PSA Ports
7. Sembawang Shipyard

Pre-Order Deliveries:

Pre-Orders will end on the 20th of November, and all pre-order deliveries will be fulfilled within 1-2 days.