Warranty and Returns
Warranty for Rubberized Dumbbell/Barbell Plates:
Limited 10-Year Warranty against breakage and 1-year warranty against manufacture defects. This warranty does not cover the loss of rubber due to chipping, fading or cracking.
Your Barbell/Dumbbell Plates are covered for the first 90 days from the loss of rubber from manufacturing defects.
This warranty does not cover the commercial use of items. Only residential use of our barbells and dumbbells are covered. This warranty also does not cover any irregular use of our products due to the situations described in our Terms & Conditions.
Warranty for Regular Items
Regular Items are eligible for a standard 90-Day Warranty across our selection, unless stated otherwise in our product descriptions. This 90-Day Warranty will warranty the functional use of the item. Most of our products have a higher amount of warranty, so do check the product description or simply contact our friendly sales staff for more info on any ambiguous items.
Do note that all warranties only apply to the original item.
Return of Defected Items
Primero Fitness Singapore is not liable to pay for the shipping costs of any items eligible for warranty back to our warehouse, or to your location.
Customers whose item(s) eligible for warranty must bring the defected items for exchange at any of our warehouse locations.
In order to make sure that your item is in stock at the moment, do contact us before heading down.
30-Day Money Back Guarantee
All Primero Fitness Singapore’s products are covered under a 30-Day Money Back Guarantee. This is a no-questions-asked guarantee. If you are not happy with our products, or service, for any reason, we will honour our promise with a 30-Day 100% Money Back.
However, Primero Fitness Singapore is not obligated to provide the shipping of your items back to our warehouse.